How to place an Order

 

Placing an order for Coloplast products on Coloplaststore.in is simple and convenient. Follow these step-by-step instructions to get started:

Step 1: Create Your Account

To begin shopping, you’ll need an account:

1. Click on the "Login/Signup" button available on the home page. Alternatively, you can click on this link to visit the “Login/Signup” page.

Desktop View:

Mobile View:

 

2. You will be redirected to the Login/Signup page. Enter your 10-digit mobile number in the provided field. Click on "Request OTP" to receive a One-Time Password (OTP) on your mobile. Enter the OTP in the designated field, click on “Verify OTP” and proceed.

 

3. You will be redirected to the Account Creation page. Enter your first name (mandatory), last name (optional) and email (mandatory). Click on "Update" to successfully create your account on Coloplaststore.in.

4. Once your account is created, you can update your personal details and shipping address(es).

If you’re already registered, simply log in using your mobile number.

 

Step 2: Search for Products

Finding the right product is easy:

1. Use the Search Bar at the top of the page.
2. Enter the 5-digit product code (e.g., 17XXX or 01XXX or 0XXX1) or the product name (e.g., Ostomy Powder) or the product collection.

       3. Browse the search results and select the desired product.

Alternatively, explore our Categories to find the products you need.

 

Step 3: Visit the Product Page

Click on the product name or image to view detailed information. The product page will display:

• Product name and description
• Pack size
• Loyalty points to earn
• MRP
• Product code
• Available sizes and options

Review the product details carefully before proceeding.

 

Step 4: Add Products to Your Cart

Once you’ve selected your desired product:

1. Choose the quantity and any specific options (if applicable).

       2. Click on the "Add to Cart" button.

A confirmation pop-up will appear, showing the product has been added to your cart.

Step 5: Review Your Cart

Before checking out:

1. Click on the "Cart" icon at the top right of the page.
2. Review the items in your cart.

   3. Make changes if needed, such as updating quantities or removing products.

   4. Check the policy statements to enable the “Checkout” button.

 

Step 6: Proceed to Checkout

When ready to place your order:

1. Click on the "Checkout" button in your cart.

       2. On the “Checkout” page, enter the required details, including:

• Your name
• Shipping address
• Contact information
• Billing address (if it’s different from Shipping address)

      3.  Enter the discount or coupon code, if available, in the “Discount code” field. Click on the "Pay Now" button to complete your payment.

Step 7: Choose a Payment Method

Select a payment option that suits you best:

• Credit/Debit Card
• Net Banking
• UPI
• Paytm Wallet

All transactions are secure and encrypted to ensure your safety.

Step 8: Order Confirmation

1. Review your order summary and confirm all details.

You’ll receive a confirmation Email, SMS, and WhatsApp with your order details.

Need Assistance?

If you have any questions or need help placing your order, our customer support team is here to assist you.

• Call us at: 1800-102-0550 (Toll-free, Monday-Friday 9 AM-6 PM IST)
• Email us at: coloplast.support@ndslindia.com

Start shopping today and experience the convenience of ordering Coloplast products from the comfort of your home!